Refund & Returns Policy Generator

[Your Business Name] – Refund & Returns Policy Effective date: [Month Day, Year] Thank you for shopping with [Your Business Name]. This Refund & Returns Policy describes how we handle refunds, returns, and exchanges for orders placed through [yourwebsite.com]. 1. General Policy We want you to be happy with your purchase. If you are not satisfied, you may request a refund or exchange within 30 days from the date of delivery, subject to the conditions below. To be eligible for a refund, please contact us before sending anything back so we can review your request. 2. Physical Products For physical products, items should be returned in their original condition, including any packaging and accessories, unless they arrived damaged or faulty. We may decline a refund if an item is returned in a used, damaged, or incomplete condition (unless it arrived that way). 5. How to Request a Refund To request a refund or return, please: - Contact us by email with your order details and a brief explanation of the issue. - Provide proof of purchase (such as your order number, receipt, or confirmation email). - Wait for our confirmation and instructions before sending back any products. We will review your request and let you know if it has been approved or declined, as well as any next steps. 6. Return Shipping If a return is approved, we will either provide a prepaid return label or reimburse reasonable return shipping costs, unless the return is due to misuse or damage not caused by us. If you are returning items of significant value, we recommend using a trackable shipping service. 7. Refund Processing Once we receive and inspect your return (if applicable), we will let you know whether your refund has been approved. If approved, your refund will be processed to your original method of payment. Processing times can vary depending on your bank or payment provider. 8. Exchanges In some cases, we may offer to replace items instead of issuing a refund (for example, if a product arrives damaged or defective). If you prefer an exchange, please let us know when you contact us. 9. Contact Us If you have any questions about this Refund & Returns Policy or need help with a specific order, you can contact us at [email@example.com]. Legal notice: This policy is a general template designed for everyday small‑business use and does not constitute legal advice. Consumer protection laws and refund rights differ between countries and regions. Please adapt this policy as needed and consult a legal professional if you are unsure about your obligations.